COVID 19 UPDATE
TO ALL OUR VERY DEAR CUSTOMERS
The Empire is so looking forward to your return, albeit with no set re opening date at the moment. We are, however, busy making preparations to ensure seamless service based on your safety and convenience. Myself, Michael and our team want to ensure we retain the Empire of old- tradition, individuality and friendship - but with a greater emphasis on science and technology to keep you and our staff as safe and comfortable as possible.
What better place to visit than Llandudno? It is the social distance Queen of resorts with its long pier, wide promenade, Great and Little Ormes and two beaches. You can distance comfortably and pleasurably and there are so many scenic spots to visit that are off the busy route.
At The Empire we also have social distance covered - our restaurant can comfortably and stylishly seat a number of people in private booths or metres apart and we have plenty of lounge space to enjoy a social distance drink . Osborne House is a spacious oasis where you need not even leave the comfort of your own sea view suite.
We are, of course, reviewing and upgrading our operational and cleaning procedures and monitoring against government and WHO guidelines. A Covid 19 Risk Assessment will be available online in the next few weeks. At the Empire we have always tried to provide what our customers expected and wanted and to that end, please let us know if there if something that will help you feel more secure and relaxed that we may not have thought of.
The Empire family is committed to looking after you and your family as it has for the past 74 years
Elyse, Michael, Empire and Osborne staff
21 March 2020
It is with a very heavy heart that, after 74 years in business, we are left with no option but to temporarily close our doors. It is impossible to say now when we will reopen but you can be assured we will let you know as soon as we can.
We will keep in touch via our social media.
We understand that many of you will need to cancel and we will either refund or issue a credit where required, but we ask you please to be patient as we are dealing with requests on an unprecedented basis.
From all of us here at the Empire Hotel and Osborne House we wish you health and happiness and thank you all for your continued support.
We love you all and miss you already.
Elyse and Michael Waddy
Len and Elizabeth Maddocks
and all our staff and families