Terms & Conditions
Information for people with disabilities
Osborne House is a listed Victorian building on Llandudno's seafront. It is therefore not suitable for guests in wheelchairs as there is no lift and no ground-floor accommodation. There is however wheelchair access to the Cafe and through the rear car park and there is a wheelchair accessible toilet on the same floor. Please telephone in advance to arrange wheelchair access.
The front of the building has three deep steps and is not suitable for wheelchair access. Guide dogs are welcome in both the suites and the cafe. We do not provide a menu in Braille, but staff will be happy to read our menus to you. For guests with hearing difficulties, we have a portable info-loop hearing device and all televisions have text facilities.